Frequently Asked Questions

Get answers to our most frequently asked questions.  Click on a question to see the answer.

Getting Started

Where can I find the user guide?

There are two easy ways to get to the user guide: [1] From the menu at the top, click on the word "Help" from the menu, then choose "HOPro2015 User Guide" or [2] Click on the Help (book with yellow ? symbol) on the toolbar.




What operating systems does Healthcare Office Professional 2015 work with?

Healthcare Office Professional 2015 runs on Windows 8, Windows 7, Windows 2003 Server, and Windows Vista. Please feel welcome to contact our support team with any questions.


Can I use the software first, before I buy it?

Yes, you can download and use the full version of Healthcare Office Professional 2015 for 30 days with no obligation. Get Healthcare Office up and running today.




CMS-1500 Insurance Billing

Is Healthcare Office Professional 2015 able to use the new ICD-10 codes?

Yes, Healthcare Office Professional 2015 utilizes the new CMS-1500(02/12) form.  This form is ready to accept ICD-10 codes when needed.  You can also export out the CMS-1500 data (in text format) and upload that file electronically.


How will I be able to file CMS-1500 forms electronically with Healthcare Office Professional?

Healthcare Office Pro comes ready to export out insurance billing data for make it easy to file online.  With a free account at Office Ally, our partner insurance clearinghouse firm, you are able to upload the claims with just a few mouse clicks.  And at no charge to you!